Privacy Policy

Last Updated: Thursday, June 18, 2026

Ideal Electricians (“we”, “us”, “our”) are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our electrical services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect and process the following information:

Information You Provide

When you contact us through our website, by phone, email, or contact form, we may collect:

Name
Telephone number
Email address
Property address
Details about your enquiry
Any information you voluntarily provide

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Date and time of visits
Referral source

This information helps us improve our website and services.

How We Use Your Information

We may use your information to:

Respond to enquiries
Provide quotations
Arrange appointments
Deliver electrical services
Communicate regarding existing jobs
Improve our website and services
Maintain internal records
Comply with legal obligations

We will only use your personal information where we have a lawful basis to do so.

Marketing Communications

We do not sell, rent, or trade your personal information.

If you have contacted us regarding our services, we may occasionally contact you regarding relevant services or updates.

You may request to stop receiving communications at any time.

Data Sharing

We will not share your personal information with third parties unless:

Required by law
Necessary to provide our services
Required to protect our legal rights
You have given consent

Any third-party service providers acting on our behalf are required to keep your information secure and confidential.

Data Security

We take reasonable technical and organisational measures to protect your personal information against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration

While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Maintain business records

When information is no longer required, it will be securely deleted.

Cookies

Our website may use cookies to improve user experience and website performance.

Cookies are small files stored on your device that help us understand how visitors use our website.

You may disable cookies through your browser settings, although some website functionality may be affected.

Your Rights

Under UK data protection laws, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.